pcb88 Privacy Policy
How your personal information is collected, stored, and used — pcb88 makes everything transparent.
01 Introduction
Welcome to the pcb88 platform. We operate a safe and reliable online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") explains how pcb88 collects your personal information, how it is used, and how it is kept secure. By using the pcb88 website and services, you are giving your consent to the terms of this Policy.
This Policy forms part of the overall terms and conditions of pcb88. We believe your privacy is a fundamental right, and respecting that right is our responsibility. Our platform is secured with SSL encryption, and under no circumstances do we disclose your information to unauthorized third parties.
Summary
| Topic | pcb88's Position |
|---|---|
| Data Collection | Only the information necessary to provide the service is collected |
| Data Sale | We do not sell your information under any circumstances |
| Third Parties | Shared only with authorized partners for the purpose of operating the service |
| Security | Industry-standard SSL encryption and security measures are applied |
| User Rights | You can view, correct, or request deletion of your information at any time |
02 What Information We Collect
pcb88 may collect the following types of information from you:
2.1 Personal Identification Information
Information you provide during account registration and verification, such as:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number (for verification related to bKash / Nagad / Rocket / Upay)
- National ID card or passport details (for KYC verification where applicable)
- Residential address
2.2 Financial Information
To process deposits and withdrawals, we collect the following information:
- Payment method details (bKash / Nagad / Rocket / Upay number)
- Transaction history and amounts
- Dates and times of deposits and withdrawals
Important note: pcb88 does not store complete bank card or credit card details. All financial transactions are completed through secure and encrypted channels.
2.3 Usage and Technical Information
Information that is automatically collected when you use the pcb88 platform:
- IP address and device type
- Browser type and operating system
- Site usage time and session data
- Information obtained through cookies and tracking technologies
- Gaming activity and preference history
03 Purpose and Use of Data Collection
pcb88 uses your personal information only for the following legitimate purposes:
3.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposit and withdrawal requests
- Running gaming services smoothly
- Applying bonuses and promotional offers
- Providing VIP program and cashback benefits
3.2 Security and Compliance
- Preventing fraud and unauthorized access
- Verifying age (complying with the 21+ policy)
- Implementing responsible gaming policy
- Complying with Anti-Money Laundering (AML) regulations
3.3 Communication and Support
- Providing customer service (via live chat and email)
- Sending service updates and important notices
- Sending relevant promotional information (only with your consent)
3.4 Platform Development
- Analyzing and improving the user experience
- Planning new features and services
- Identifying and resolving technical issues
04 Data Sharing and Third Parties
pcb88 never sells your personal information or transfers it to third parties for commercial gain. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Information is shared only as necessary to carry out the service with payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game software suppliers. All such partners operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed if required to comply with a court order, directive from a regulatory authority, or applicable law. In such cases, pcb88 always makes every effort to protect the interests of its users.
4.3 Fraud Prevention
Information may be shared with relevant authorities to prevent fraud, money laundering, or other illegal activities.
4.4 Business Changes
In the event of a merger, acquisition, or transfer of assets, your information may be transferred to the new entity. You will be notified in advance in such a situation.
05 Cookie Policy
The pcb88 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.
5.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functionality Cookies: Used to remember your preferences (such as language).
- Analytics Cookies: Collect information used to monitor and improve site performance.
- Marketing Cookies: Used for relevant advertising and promotional activities.
5.2 Cookie Controls
You can disable non-essential cookies at any time through your browser settings. However, doing so may cause some services to not work properly.
06 Data Protection and Security Measures
To ensure the protection of your information, pcb88 applies the following security measures:
- SSL/TLS Encryption: All information exchanged between your browser and our servers travels over an encrypted connection.
- Secure Data Storage: Collected information is stored in encrypted databases, accessible only to authorized staff.
- Access Controls: Only staff who need it can access user information, and all access is logged.
- Regular Security Audits: The security of our systems is regularly tested by third-party experts.
- Two-Factor Authentication: An additional verification layer is applied for sensitive operations.
- Data Breach Response Plan: If a security incident occurs, we will notify affected users within a defined timeframe.
While we make every effort to ensure maximum security, transmitting information over the internet is never entirely risk-free. It is therefore your responsibility to keep your account password secure and not share it with anyone.
07 Your Rights and Controls
As a registered user of pcb88, you have the following rights regarding your personal information:
7.1 Right to Access
You can request at any time to know what information pcb88 holds about you. We generally respond to such requests within 30 business days.
7.2 Right to Rectification
If any of your information is incorrect, you can request a correction. For general details (such as address or email), you can make the change yourself in your account settings.
7.3 Right to Erasure
You can request to close your account and delete your personal information. However, some information may need to be retained for a specified period to comply with legal and regulatory obligations.
7.4 Right to Object to Processing
You can object at any time to receiving marketing communications. We will apply your preference as quickly as possible after receiving your request.
7.5 Right to Data Portability
You can request a copy of your personal information in a structured, commonly used format.
To exercise any of the above rights, contact us. Our support team is available 24 hours a day, 7 days a week to assist you in Bengali.
08 Data Retention Period
pcb88 retains your personal information for as long as it is needed. The general policy is:
- Active Accounts: For the entire duration the account remains active, and for a necessary period thereafter.
- Closed Accounts: Information may be retained even after account closure for the period required to meet legal and regulatory obligations.
- Financial Transactions: Transaction records are retained for an extended period in accordance with financial regulatory requirements.
- Cookies and Session Data: Session cookies are deleted when the browser is closed; persistent cookies generally have a lifespan of 12 months.
Once the required retention period ends, data is securely deleted or anonymized.
09 Privacy of Minors
pcb88 is an adults-only platform. Our services are for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information. If a parent or guardian believes their child is using this platform, please contact us immediately.
10 International Data Transfers
To operate the pcb88 service, your information may be processed on servers located outside Bangladesh. In such cases, we ensure that data protection standards are maintained and that the recipient organization applies adequate security measures.
All of our third-party partners are contractually bound to comply with internationally recognized data protection standards.
11 Policy Changes & Updates
pcb88 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:
- Publish the details of the changes clearly on this page
- Update the "Last Updated" date
- Notify registered users by email in case of important changes
If you continue using pcb88 after a policy change, you will be considered to have agreed to the new policy. We recommend reviewing this page regularly.
12 Complaints & Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy support team is committed to responding to your requests promptly.
Ways to reach us:
- 24/7 Live Chat — talk to us directly in Bengali
- Email: [email protected]
We generally reply to emails within 72 hours. For urgent matters, we recommend using live chat.
12.1 Terms & Conditions
This privacy policy should be read as part of pcb88's overall Terms & Conditions. To learn more about responsible gaming, visit our Responsible Gaming page.