For ages 21 and above • Safe entertainment

pcb88 Responsible Gaming —
Your safety is our priority

pcb88 believes that online entertainment should be enjoyable and never a source of problems. Our responsible gaming tools and guidelines will keep you in control at all times.

Our Commitment

pcb88 is a trusted online entertainment platform in Bangladesh where the joy of play is given the highest importance. We firmly believe that gambling should be purely a source of fun — not a tool for earning money or an escape from everyday problems.

Responsible gaming means knowing your own limits, staying within your budget, and asking for help when you feel play is getting out of control. pcb88 is committed to standing by your side and making this journey safe and enjoyable.

Our platform has a number of effective tools that you can use at any time — from setting deposit limits to taking a temporary break or closing your account entirely. Our support team is available in Bengali 24 hours a day, 7 days a week.

Please remember: gambling is for ages 21 and above only. Opening an account for anyone underage is strictly prohibited, and pcb88 reserves the right to verify identity in any case of suspicion.

Key Responsible Gaming Tools

pcb88 provides these tools to help you keep your gaming experience safe and enjoyable.

Set a Deposit Limit

You can set a daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. Increasing a limit requires a 24-hour waiting period — this gives you time to make a considered decision.

Temporary Break (Time-Out)

Pause your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or place bets. Once the break ends, your account is reactivated automatically.

Self-Exclusion

If you feel that gambling is causing problems, apply for long-term self-exclusion. Your account can be closed for a minimum of 6 months or permanently. This step is irreversible and significant.

Bet and Loss Limits

Set a maximum loss limit within a defined period. Once this limit is reached, the system will automatically prevent any further bets from being placed. This is the most effective way to protect your funds.

Session Time Limit

Decide in advance how many hours you will play each day. When the set time is up, the system will alert you and log you out if needed. Protect your sleep and your family time.

Support and Advice

Our trained support team is available 24/7 in Bengali. If you have any concerns about your play, contact us via live chat — help will be provided without any judgment.

Warning Signs of Problem Gambling

If you notice any of the signs below, it is time to seek help. Be honest with yourself.

  • You keep placing larger bets to try to win back lost money — this is a dangerous cycle known as "chasing losses".
  • You are neglecting or hiding commitments to family, friends or work because of gambling.
  • You are betting with money meant for rent, food or your children's education, or taking out loans to gamble.
  • You feel restless, irritable or anxious when you are not playing — this is a clear sign of addiction.
  • You are lying to or hiding from family about how much you gamble or how much time you spend gambling.
  • You need to bet much more money than before to get the same level of excitement.
  • You have tried to stop gambling but have failed repeatedly.

Remember: Seeking help when even one of the above signs appears is not a sign of weakness — it shows courage and responsibility. Contact our support team or activate self-exclusion in your account.

How to Use the Protection Tools

After logging in to pcb88, simply follow these steps from your account settings.

Log in to Your Account

Log in to pcb88 with your username and password. Then click on the profile icon at the top right.

Open the "Responsible Gaming" Menu

Find the "Responsible Gaming" option in your account settings. All protection tools are available there.

Set Your Preferred Limits

Choose whichever limit you need — deposit, loss or session time — enter the amount and confirm. Changes take effect immediately.

Get Support When You Need It

If you have trouble changing the settings yourself or need to request self-exclusion, speak with our team via 24/7 live chat.

21+

For Adults Only

You must be at least 21 years old to open an account and place bets at pcb88. Providing your correct age at registration is mandatory. If there is any doubt, we reserve the right to verify age using a national identity card or birth registration certificate.

If there are minors in your home, make sure they cannot access your device or account. Use a strong password and always log out after logging in.

Ways to Get Help

We are always ready to be by your side. Do not face any problem alone.

24/7 Live Chat

Our support team is ready to speak in Bengali at any time of the day or night. If you are worried about your gambling, start a chat right now.

Email Support

For detailed issues or self-exclusion requests, email us at: [email protected] — we will respond quickly.

Confidentiality Guaranteed

All your information is kept completely confidential. Seeking help is nothing to be ashamed of — it is the right and courageous decision.

Responsible Gaming Tips

  • Before you start playing, decide the maximum amount you can afford to lose — and stick to that limit.
  • Never bet with borrowed money or money set aside for bills. Only use funds allocated for entertainment.
  • Never place bets while drinking or feeling depressed — your ability to make sound decisions is reduced in these states.
  • Take regular breaks. Set aside a fixed amount of time each day for family, friends or other hobbies.
  • If you lose, accept it calmly. The thought of "I'll make it back next time" is a dangerous one.
  • Do not treat gambling as a source of income. It is a form of entertainment — not a business plan.

Play safe, stay happy

Start your entertainment journey at pcb88 responsibly. All answers and support are always available.

Responsible Gaming FAQ

Answers to common questions about responsible gaming are provided below.

Log in to pcb88 and go to the "Responsible Gaming" menu in your account settings. There you will find options to set a daily, weekly or monthly deposit limit. Enter the amount and confirm — it takes effect immediately. Lowering a limit is instant, but increasing one requires a 24-hour waiting period.

To request self-exclusion, contact us directly via our 24/7 live chat or by emailing [email protected]. As soon as your request is received, your account will be closed for a set period or permanently. During this time you will not receive any bonus or promotional emails either.

A Time-Out is a short-term break tool that you can use for anywhere between 24 hours and 30 days. During this period you will not be able to log in or place any bets. Once the set time is up, your account will be reactivated automatically.

No. You must be at least 21 years old to open an account or place any kind of bet at pcb88. Accounts belonging to underage users are closed immediately and any deposited funds are returned. We may ask for identity documents at any time to verify age.

First, speak with our support team via pcb88's live chat — they will help you without any judgment. You can also activate self-exclusion directly from your account settings. In addition, talk to a family member or trusted friend and seek professional mental health support if needed.

Yes, any withdrawable balance remaining in your account after self-exclusion will be returned to you. The minimum withdrawal amount is ৳800. Funds are typically sent to bKash, Nagad, Rocket or Upay within 30 minutes to 3 hours. Contact our support team for more details.

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